According to bank provided information, the EBRD's strategic Small Business Initiative (SBI) provides an integrated approach to SME development: it combines tailor-made financing to SMEs with business advice and policy dialogue activities to create a better environment for small and medium-sized enterprises. Alongside indirect financing through financial institutions and direct loans to SMEs, SBI has developed a distinctive instrument, the Risk-sharing Framework or RSF, whereby the EBRD shares the risk of partner financial institutions (PFIs) on their loans to SME clients.
*Contact information not provided at the time of disclosure*
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.