According to EBRD website, in 2014 the EBRD launched the Small Business Initiative (SBI), a strategic initiative that provides a tool box of integrated products to help SMEs innovate and grow. The initiative includes financing to SMEs, indirectly through financial institutions and risk-sharing facilities, or directly through loans and equity investments.
EBRD project enquiries not related to procurement:
Tel: +44 20 7338 7168
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.