Telecom operator Airtel originally launched mobile operations in 2000 under the ownership of Celtel, a telecom company operating in several African countries. In 2005, Celtel sold its ownership in Airtel to the Zain Group of Kuwait. In 2010, India's Bharti Airtel Ltd acquired Zain's telecom assets in Africa, notably in Mali, Burkina Faso, Republic of the Congo, Chad, and Sierra Leone. In July 2016, SONATEL and Orange, via its Middle East & Africa subsidiary (OMEA), acquired the shares of Airtel Sierra Leone Ltd (Airtel) and renamed the company Orange Sierra Leone with the operating licenses transferred to the new entity. The company plans to scale-up telecom infrastructure and services throughout Sierra Leone, including
SONATEL was founded in 1985 as a public telecom operator and is now Senegal's largest company in revenue terms offering a wide range of fixed, mobile, internet, television and data solutions. Orange S.A., is a leading publicly listed French telecom 2 company with over 260 million customers globally whose largest shareholder is the French Government.
*Contact information not provided at the time of disclosure*
ACCOUNTABILITY MECHANISM OF MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/