According to the bank website, the project is following on engagement of the ECA Covid response D&S which is a part of Country Driven Budgeting (CDB). The project aims to support Union Bank during the COVID-19 pandemic situation, by identifying critical areas the Bank needs to improve in the areas of IT organization and operating model and credit risk management tools, and by recommending more robust practices to mitigate and overcome.
The project aims to support the resilience of Union Bank during the COVID-19 pandemic situation through improvements to their risk management capacity in the area of credit risk management tools, and IT management framework as a component of Strategy and Business Model.
ACCESS TO INFORMATION
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ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org