Africa Health Quality Phase 2 (IFC-606653)

Regions
  • Africa
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • International Finance Corporation (IFC)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Active
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
U
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Feb 15, 2022
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
Borrower
Clients not available at the time of the snapshot
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
Sectors
  • Education and Health
  • Industry and Trade
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
Advisory Services
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 2.58 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 2.58 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IFC website

Updated in EWS Feb 5, 2023

Disclosed by Bank Apr 29, 2022

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

According to the Bank’s website, the IFC Africa Healthcare Quality Program (Phase II) aims to increase access to safe and quality healthcare across Sub-Saharan Africa (SSA) by improving the quality assurance processes and practices implemented by healthcare service providers. The project consists of two components: 1. Advisory work to upgrade quality assurance in healthcare facilities; 2. Enhancing knowledge base and awareness on healthcare quality issues.

Component 1.

The project uses tools of varying level of depth and interaction in its engagements with clients: (i) rapid quality assessment, (ii) full quality assessment, (iii) hospital design review and (iv) implementation support.

Rapid Quality Assessments evaluate the performance of a medical facility across 25-30 performance indicators that allow the facility to identify major gaps in safety practices.

Full Quality Assessments are used to diagnose the quality of facilities’ infrastructure, standards, and procedures. Such assessments analyze good practices in place, pinpoint key shortcomings and describe priority remedial actions across 8 key areas, 34 standards and 158 measurable elements. Specialized tools are applied for assessments of laboratories and imaging facilities.

Hospital Layout Design Reviews aim to identify potential infrastructure challenges and provide recommendations on how to prevent/address the challenges in the most cost-effective manner.

Implementation support is provided to client medical facilities that wish to implement a healthcare quality improvement program with support from IFC (trainings and workshops on areas for improvement, periodical consulting on implementation of changes over a fixed period of time (6-12 months), repeat assessments and reviews of refurbishment/expansion plans).

For Component 1, the project will disclose the following results:
# of entities receiving advisory services
# of entities that implemented recommended changes

Component 2.

The focus of Component 2 is on increasing awareness of the healthcare quality issues in select target countries. The project organizes practical workshops and sets local communities of practice on healthcare quality. Through this work, a broader range of market participants can receive information on how to address the biggest gaps in healthcare quality.

The project also provides staff training to help drive quality improvement in medical facilities in SSA. Committed senior leadership and well-trained quality managers are key success factors to enable change in operations that will last.

For Component 1, the project will disclose the following results:
# of workshops, training events, conferences, etc.
# of participants in workshops, training events, conferences, etc.
# of participants of events providing feedback on satisfaction
# of participants reporting satisfied or very satisfied with workshops, training events, conferences, etc.
# of reports completed

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.

No contact information provided at the time of disclosure.

ACCESS TO INFORMATION

You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries

If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.

ACCOUNTABILITY MECHANISM OF IFC/MIGA

The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org

How it works

How it works