Original disclosure @ IFC website
Updated in EWS Sep 15, 2022
Disclosed by Bank Aug 9, 2022
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IFC has been mandated by the Government of Colombia, acting through the Ministry of Housing and the Vice Ministry of Water and Basic Sanitation, the Regional Government of Norte de Santander, CORPONOR (regional environmental agency), and the municipalities of Cucuta, Villa del Rosario, San Cayetano and Los Patios, as lead transaction advisor to help structure and implement a competitive tender process to select a private operator that will design, build, finance, operate and maintain two wastewater treatment plants.
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org