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According to IFC website, this project will support BRAC Bank in sustaining and improving the small business operation as well as improve the overall risk management practices during and post COVID-19 Pandemic so that the bank can continue to serve the SMEs.
The project aims to maintain access to financial services for the SME clients of BRAC Bank during and post COVID-19 pandemic.
No contact information provided at the time of disclosure.
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ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org