Contribute Information
Can you contribute information about this project?
Contact the EWS Team
According to bank provided information, IFC is supporting eThekwini Metropolitan Municipality with early stage project preparation work for a possible non-revenue water (NRW) initiative that may be structured as a performance-based contract in a subsequent phase, focused on a pilot area of the Municipality. This would inform a possible subsequent project for the design and implementation of a transaction advisory engagement.
*Contact information not provided at the time of disclosure*
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org