According to bank provided information, IFC is supporting eThekwini Metropolitan Municipality with early stage project preparation work for a possible non-revenue water (NRW) initiative that may be structured as a performance-based contract in a subsequent phase, focused on a pilot area of the Municipality. This would inform a possible subsequent project for the design and implementation of a transaction advisory engagement.
*Contact information not provided at the time of disclosure*
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ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org