The IFC states that the overall objective of the project is to increase access to financial services, including digital payments and access to credit for underserved individuals and MSMEs in Liberia. The project provides technical assistance to the regulator and the private sector to help implement Liberia’s National Financial Inclusion Strategy 2020–2024. The project will support the development of digital payments, digital credit, and agent banking; bolster MFI capacity; and help the MSME financing facility become more sustainable.
Central Bank of Liberia:
Address: Ashmun & Lynch Streets, Monrovia, Liberia
Phone: +231 77 660 9066
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org