Original disclosure @ IFC website
Updated in EWS May 18, 2020
Disclosed by Bank May 14, 2020
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According to the bank, the project will build citizens’ capacity to prepare feasible proposals, to enable them to act as change agents, taking responsibility in addressing their collective needs. Additionally, the project will work with the local government to enhance its capacity to engage and work with citizen groups to respond to their needs.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/