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According to the bank website, "The objective of the project is to increase the number and role of women in distributor network serving FMCGs. The project will also be an opportunity to improve efficiencies of FMCG distribution chain by helping retailers and distributors to adopt digital payment methods. While IFC will work with both men and women in the project, it is intended that the number and role of women distributors (as owners/managers or contributors) will increase and distributors will have higher sales revenues from CBL products due to better management of operations. Retailers will have improved business processes. The project will have 2 components, Comp 1: Increase the number and/or role played by women owners and employees of distributor network and Comp 2: Identify barriers preventing distributors and retailers from migrating digital payments and pilot a solution."
No project-specific contact information available at time of writing.
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The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/