The objective of this project is to advance financial inclusion in Tanzania through an advisory services relationship with Vodacom, the largest telecom and mobile money services provider by subscriber share in Tanzania. The project will focus on improving financial inclusion by increasing access to mobile money and by digitizing payments to merchants.
No contact information provided at the time of disclosure
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/