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The project will pilot the delivery of intensive and customized support to clients, helping them incorporate ESG into their risk management and governance practices in a manner that is consistent with relevant local regulations and international good practice, including the IFC Performance Standards were applicable. The project will provide in-depth support to clients with the development/ improvement of robust management and governance systems for proper E&S risk identification, management, monitoring and reporting; and build capacity of staff and management involved in E&S risk management and Corporate Governance.
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ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/