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The overall objective of the Project is to support Nachtigal Hydro Power Company’s social performance in line with the company’s commitment to mitigating social impacts and delivering tangible benefits to host communities, through more effective and inclusive engagement strategies. IFC will support Nachtigal Hydro Power Company, its contractors and local services providers to develop and/or improve their policies, strategies, and guidelines in the following areas: 1) Community Development; 2) Gender; and 3) Local Content. Furthermore, given the importance of the Nachtigal project, IFC will seek to share lessons learned through the Nachtigal project to improve industry practices for managing social and operational risks and maximizing benefit sharing by the power sector.
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ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/