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The first round of Subnational Doing Business in Mozambique will produce baseline data on four Doing Business areas that are actionable at the national and local level and where subnational differences are more likely to occur. The benchmark includes three areas (starting a business, registering property and enforcing contracts) across 10 of the largest provinces: Cabo Delgado, Gaza, Inhambane, Manica, Maputo City, Nampula, Niassa, Sofala, Tete and Zambezia. It also measures trading across borders at three maritime ports (Beira, Maputo and Nacala) and one land border crossing (Ressano Garcia). It will provide reform recommendations in each of those four areas.
SNDB gathers, validates and publishes data based on private sector feedback. National, provincial and local governments are also fully involved in the project and its implementation process which ensures that government officials not only understand the benchmarking but also learn how to reform. This is fostered through peer to peer learning and similar techniques. However, since the SNDB team is not directly involved in the process of reforming but in collecting information that motivates reforms, claiming attribution for the potential impact of those reforms is not recommendable.
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ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/