The overall goal of this project is to continue to support Al Tadamun in key functional areas that will help the institution grow responsibly, diversify their product offering, expand nationwide, and more effectively serve their female clients.
IFC’s Advisory engagement with Al Tadamun will consist of three main components:
*Contact information not provided at the time of disclosure*
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/