IFC will support the Private Investment Promotion Agency ('Proinversion' or 'Client'), a public agency of the Government of Peru (GoP), in implementing its "Drinking Water Catchment and Transfer infrastructure to supply Lima" project (the Project). IFC will work with Proinversion to structure and implement a competitive tender to select and contract a qualified private sector partner through a public-private partnership. The partner will invest in Lima’s bulk water supply infrastructure, and increase the availability of clean water for the city through sustainable management of associated water treatment and supply facilities.
The successful implementation of this project is expected to expand people’s access to, and increase the availability of, Lima’s drinking water supply in its Northern and Southern districts; increase storage capacity of water resources during the rainy season; and increase the treatment capacity of Lima’s bulk water to bring it to drinking water standards.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/