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This is a banking advisory services project with NBC Tanzania and is designed to increase NBC capacity to expand its SME operation in Tanzania. The IFC Advisory Service will assist the Bank design and deliver a new SME business model, improve SME credit related processes and train staff to effectively serve the targeted SME segments. The SME sector plays an important role in creating jobs and sustainable economic growth in most emerging markets such as Tanzania. This 12-month project is expected to strengthen NBC SME operation through specialized advisory services to increase the Bank capacity to expand access to finance opportunities for local SMEs in Tanzania.
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The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/