Mpesa Mozambique (IFC-602138)

Countries
  • Mozambique
Where the impacts of the investment may be experienced.
Financial Institutions
  • International Finance Corporation (IFC)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Active
Bank Risk Rating
U
Risk rating varies among banks and may refer only to the particular investment and not to the risk for the project as a whole. Projects marked 'U' have an 'Unknown' risk rating at the time of disclosure.
Voting Date
Oct 11, 2017
The estimate day the bank will vote on a proposed investment. The decision dates may change, so review updated project documents or contact the EWS team.
Borrower
Vodacom Mozambique
The holder of the loan, grant, or other investment.
Sectors
  • Communications
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
Advisory Services
The categories of the bank investment: loan, grant, etc.
Project Cost (USD)
$ 3.90 million
Value listed on project documents at time of disclosure. If necessary, converted to USD$. Please see updated project documentation for more information.
Primary Source

Original disclosure @ IFC website

Updated in EWS Feb 13, 2019

Disclosed by Bank Nov 14, 2018


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Project Description

The objective of the proposed advisory services is to support Vodacom Mpesa Mozambique to scale up its digital financial services business and promote increased access to financial services and financial inclusion in Mozambique.

IFCs role in the project will be to provide technical advisory services that will support MPESA in expanding their digital financial service.

The project comprises;

  1. Business modelling - this will involve financial modelling to help the client build a sustainable operation that is sensitive to pricing for consumers and commissions for the entire value chain. Ultimately, this exercise will focus on ensuring that the business plans for sustainable growth - long term.
  2. Customer acquisition- In Mozambique, access to formal financial services is low. Marketing mobile money to the unbanked requires a highly interactive approach using simplified products that resonate with the users day to day needs. This project will help the client develop and deploy an effective customer acquisition strategy that will target a larger segment of the population that presently has limited access to these services.
  3. Merchant proposition and product development the goal is to develop and roll out a new Merchant proposition for M-Pesa. This will also include the business case development for new products like micro loans and savings.
  4. Agent network build out and management - mobile banking deployments need a well-structured agent network/distribution strategy to support the growth, management and oversight of the network. The project will support the client in achieving this through review of their agent management and compensation structure and building staff capacity to manage the agent network.
People Affected By This Project

The objective of the proposed advisory services is to support Vodacom Mpesa Mozambique to scale up its digital financial services business and promote increased access to financial services and financial inclusion in Mozambique.

Investment Description
  • International Finance Corporation (IFC)
Private Actors
Contact Information

*Contact information not provided at the time of disclosure*

ACCOUNTABILITY MECHANISM OF IFC

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