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The project aims to help ensure that the people of Mauritius have access to good and reliable water services, even in dry seasons. The project is expected to improve the performance of the Central Water Authority(CWA) by reducing technical and non-technical losses, improved management, better financial performance, and improved sustainability of services.
IFC will advise the Government of Mauritius and the Central Water Authority (CWA) to identify a private partner to improve the performance of CWA. IFC will help design and prepare a suitable structure and help manage a transparent and competitive tender in order to select a strategic partner.
*Contact information not provided at the time of disclosure*
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/