The project will focus on three main components:
(1) supporting the Indonesia Microfinance Forum in convening and expanding its membership, and supporting the Forum's outreach and advocacy activities; (
2) facilitating the formulation and adoption of the Indonesia MF Forum's Charter incorporating Responsible Finance principles, and accompanied with the respective assessment and monitoring framework; and
(3) assisting the Indonesia MF Forum members in adhering to their Responsible Finance Charter through the project support on (i) capacity building and training for members' staff and (ii) awareness raising and capacity building for micro-clients, including the project support to the development of the Institute of MF Indonesia.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/