Building upon the success of the Lighting Kenya pilot program, this program will scale up energy access in the more remote, undeveloped rural areas that have not yet benefitted from the dynamic Kenya off-grid solar lighting market. This will be achieved by: (i) working with FIs and Associate distributors that are positioned to address the difficult last mile market segment to support the development and scale-up of new solar product finance and marketing offerings. The MFI channel in particular, provides a unique vehicle for directly enhancing gender participation in the off-grid supply chain.(ii) catalyzing commercial markets to enable development of the supply chains and scale up of RE products through consumer awareness and support to the supply chain (iii) addressing consumer and supply chain financing barriers that impede the development of the last mile off-grid lighting market by setting up after sales service support structures to redeem warranties and backstop the service level commitments that FIs have provided to their clients.
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/