FIDOR FZCO is a consultancy firm that provides advisory services in relation to digital banking, to enable banks and other companies to evaluate, enhance and establish digital banking propositions. The objective of the project is to co-fund the services of FIFOR FZCO to support Fidelity Bank Ghana Ltd. with the development of its Strategy for Digital Financial Services, enabling it to widen its market reach through new customer acquisition using a cost-effective model.
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ACCOUNTABILITY MECHANISM OF FMO
Communities who believe they will be negatively affected by a project funded by the Dutch Development Bank (FMO) may be able to file a complaint with the Independent Complaints Mechanism, which is the joint independent accountability mechanism of the Dutch Development Bank (FMO) and the German Investment Corporation (KfW) . A complaint can be filed in writing, by email, post, or online. The complaint can be filed in English or any other language of the complainant. The Independent Complaints Mechanism is comprised of a three-member Independent Expert Panel and it can provide either problem-solving, compliance review or both, in either order. Additional information about this accountability mechanism, including a guide and template for filing a complaint, can be found at: https://www.fmo.nl/independent-complaints-mechanism