Supporting Digitalization in Government for Improved Delivery of and Access to Digital Government Services (ADB-57236-001)

Regions
  • South Asia
Geographic location where the impacts of the investment may be experienced.
Countries
  • India
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • Asian Development Bank (ADB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Approved
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
U
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Feb 5, 2024
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
Borrower
Government of India
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
Sectors
  • Communications
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
Advisory Services
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 0.30 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Grant Amount (USD)
$ 0.30 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Bank Documents
Primary Source

Original disclosure @ ADB website

Updated in EWS Apr 1, 2024

Disclosed by Bank Feb 5, 2024

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Contact the EWS Team

Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

According to ADB, the technical assistance (TA) project will support (in selected states of India) (i) improving delivery and access of government to citizen digital services at various levels of government including local government; (ii) enhancing awareness about government to citizen digital services and increasing citizen engagement; and (iii) strengthening the cyber security ecosystem and enhancing the general level of cyber security.

The TA provides an opportunity for the Asian Development Bank (ADB) to support India's story of digital transformation by plugging the gaps in delivery, access, and awareness of government to citizen digital services through an enhanced knowledge support and strengthened planning. The program will be supporting government objectives for digitally enabled service delivery and Digital India program .

The TA is consistent with the following operational priorities of Strategy 2030: (i) addressing remaining poverty and reducing inequalities; (ii) Making cities more livable; and (iii) Strengthening governance and institutional capacity. The TA is aligned with the cross cutting theme of digitalization and innovation ecosystem support of ADB's country partnership strategy for India, 20232027 and pillar 1 (accelerate structural transformation and job creation through improving deliver of government to citizen digital services and enhancing cyber security ecosystem) and pillar 3 (deepening social and economic inclusiveness by promoting digital awareness, access and engagement). The KSTA is included in the Indicative Country Pipeline and Monitoring Report (ICPM), 20232025 and aligned with achievement of the 2030 Agenda for Sustainable Development. This TA complements existing digitalization related TA administered by ADB's South Asia Department (SARD), as it focuses on supporting selected states in India in improving e-governance services, increasing citizen engagement, and strengthening cyber security.

 

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.
Responsible ADB Officer Pratyush
Responsible ADB Department South Asia Department
Responsible ADB Division India Resident Mission (INRM)
Executing Agencies
Department of Economic Affairs, Ministry of Finance

ACCESS TO INFORMATION

You can submit an information request for project information at: https://www.adb.org/forms/request-information-form

ADB has a two-stage appeals process for requesters who believe that ADB has denied their request for information in violation of its Access to Information Policy. You can learn more about filing an appeal at: https://www.adb.org/site/disclosure/appeals

ACCOUNTABILITY MECHANISM OF ADB

The Accountability Mechanism is an independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an Asian Development Bank-financed project. If you submit a complaint to the Accountability Mechanism, they may investigate to assess whether the Asian Development Bank is following its own policies and procedures for preventing harm to people or the environment. You can learn more about the Accountability Mechanism and how to file a complaint at: http://www.adb.org/site/accountability-mechanism/main.

How it works

How it works