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As stated on the project disclosure page, the EBRD loan will support establishment of a Customs and Logistics Center (CLC) near Yerevan by financing the construction of customs terminal buildings and acquisition of relevant equipment. The investment is expected to qualify for the Green building certification, resulting in Yerevan CLC, along with similar centre in Syunik region, being one of the first government buildings to achieve such certification.
The Yerevan Centre is expected to increase efficiency and transparency of customs operations, improve the quality and introduce time reductions required for customs clearance services through the application of the "One Stop Shop / Single Window" concept.
The Project is also a part of EBRD's response for Armenia's refugee crisis, as it will support labour market integration for refugees and promote development of host communities.
The Borrower is the Republic of Armenia represented by the Ministry of Finance. The Project Implementing Agency is the State Revenue Committee (SRC) of the Republic of Armenia, which is the tax and customs authority of the Republic of Armenia.
Borrower - Ministry of Finance:
Address: 1 Melik-Adamyan, Yerevan 0010
Phone: +37411 800 600
Fax: +37411 800 132
Email: secretariat@minfin.am
Website: https://minfin.am/en/
Implementing Agency - State Revenue Committee:
Nerses Zeynalyan
Email: nerses_zeynalyan@taxservice.am
Phone: +374 (60) 84 44 44
Website: https://www.src.am/en
Address: 3 M. Khorenatsi, Yerevan, 0015, Armenia
ACCESS TO INFORMATION
You can request information by emailing: accessinfo@ebrd.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: pcm@ebrd.com or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html