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As stated by the EBRD, the project is implemented under the Financial Intermediaries Framework with the proceeds designated for on-lending to private micro, small and medium-sized enterprises (MSMEs) in Georgia in accordance with the FIF Policy Statement. The transaction will support the leading microfinance institution in Georgia by (i) diversifying its funding structure through medium-term local currency (LCY) resources and (ii) enhancing the growth of its MSME loan portfolio.
The EBRD categorized the project risk as FI.
As stated on the company's website, JSC MFO Crystal ('Crystal') is Georgia's leading financial inclusion organization and its largest by assets non-banking financial institution.
Financial Intermediary - JSC MFO Crystal:
Ilia Revia
Email: i.revia@crystal.ge
Phone: +995577300414
Website: https://ir.crystal.ge/
Address: 10th Pavilion, 118 A. Tsereteli str, Tbilisi
ACCESS TO INFORMATION
You can request information by emailing: accessinfo@ebrd.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: pcm@ebrd.com or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html