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According to the IFC, the proposed investment consists of a 3-year amortizing senior A/B loan of up to US$20 million to Fondo Esperanza SPA (FE or the Company) to support its lending portfolio to women-owned micro enterprises (WMEs), with a portion of the proceeds channelled to those who are deemed to be considered ‘graduated clients’ — microentrepreneurs who have built viable businesses through years of microcredit yet have outgrown communal lending limits and cannot access bank financing in Chile due to their negative scoring or informal nature (the Project).
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ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org