In order to mitigate the impact of the COVID-19 crisis, the Bank will provide a senior unsecured loan to the City of Lviv and key municipal utilities/operators, who are already Bank clients. The proceeds of the Bank's investment will be used to provide liquidity and working capital support to key municipal companies - existing Bank clients (Recipients) - in order to compensate for temporary revenue losses caused by the COVID-19 crisis and assist vital municipal infrastructure providers with day-to-day operating costs (payroll, etc), operating and maintenance costs, and debt servicing under existing EBRD projects
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ACCESS TO INFORMATION
You can request information by emailing: email@example.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: firstname.lastname@example.org or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html