Provision of a senior loan of up to EUR 10 million to Intesa Sanpaolo Banka d.d. BiH ("ISP BiH") for on-lending to eligible private individuals for housing purposes. The facility will contribute to the development of the local financial sector, mainly its mortgage lending segment, and to the improvement of housing conditions of private individuals.
The proceeds of the loan will be used by ISP BiH to provide long-term financing for residential mortgage lending in Bosnia and Herzegovina.
ACCESS TO INFORMATION
You can request information by emailing: email@example.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: firstname.lastname@example.org or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html