The provision of a senior sovereign-guaranteed loan of up to EUR53 million to Ukrposhta JSC, the national postal operator of Ukraine, consisting of two tranches. The first tranche will support the reorganisation of Ukrposhta's branch network to ensure sustainable provision of modern delivery, retail and other services to the country's rural population.The second tranche will help focus on the transformation of Ukrposhta's logistical model to improve operating efficiency and quality of service in its delivery business.
ACCESS TO INFORMATION
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ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: email@example.com or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
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