The project aims to alleviate traffic congestion and minimise transport-based emissions and environmental pollution. Increasing the efficiency of tram operations will reduce the tram fleet's electricity consumption resulting, together with an effect from modality shift, in a reduction of tCO2e (tonnes of carbon dioxide equivalent) of Green House Gases ("GHG") emissions.
The project is also a follow-on investment under the Sarajevo GCAP, which identified local air quality, lack of public transport infrastructure and current transport policies as priority challenges to address through investments and policy actions.
ACCESS TO INFORMATION
You can request information by emailing: email@example.com or by using this electronic form: https://www.ebrd.com/eform/information-request
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent.
You can contact the PCM at: firstname.lastname@example.org or you can submit a complaint online using an online form at: http://www.ebrd.com/eform/pcm/complaint_form?language=en
You can learn more about the PCM and how to file a complaint at: http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html