Strengthening Information and Communication Technology Systems for Efficient and Transparent Tax (ADB-51238-001)

  • Mongolia
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • Asian Development Bank (ADB)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Aug 23, 2017
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
Government of Mongolia
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Law and Government
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Project Cost (USD)
$ 0.45 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ ADB website

Updated in EWS Jul 15, 2020

Disclosed by Bank Aug 24, 2017

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.

The proposed knowledge and support technical assistance (KSTA) will support the Government of Mongolia to reform business processes of the tax administration and develop a high quality system and applications design for Tax Administration Information Systems (TAIS).

A stable and efficient taxation system is fundamental in making the Government more efficient, accountable, and to build trust with the citizens of Mongolia and is needed to support national economic development in a sustainable manner. Adoption of information and communication technology (ICT) for taxation is a promising approach to improve efficiency and transparency in tax administration. Successful e-tax administration is expected to increase taxation efficiency by reducing administrative costs, enhancing transparency, providing convenience to taxpayer, and increasing tax compliance. The TAIS will need to address the administrative needs of the MTA and the tax compliance requirements of taxpayers. Therefore, a TAIS needs to incorporate various taxation functions for taxpayer registration, return filing, and tax payment and be an interactive system that supports various users (e.g., taxpayers, tax agency staff, and statutory auditors). Hence, establishing a comprehensive TAIS will require substantial investments and institutional capacities in a sustainable manner.


The four international consultants (15 person-months in total: Team Leader & Tax Administration ICT Systems Expert, Tax Administration Business Process Reengineering Expert, Tax Administration System Architect, and ICT Infrastructure Expert ) and two national consultants (8 person-months in total: Tax Administration Business Process Reengineering Specialist, Tax Administration Systems Design Specialist) will be individually selected and engaged by ADB in accordance with the Guidelines on the Use of Consultants (2013, as amended from time to time).

Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.

Mongolian Tax Authority
United Nations Street 5/1, Chingeltei


The Accountability Mechanism is an independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an Asian Development Bank-financed project. If you submit a complaint to the Accountability Mechanism, they may investigate to assess whether the Asian Development Bank is following its own policies and procedures for preventing harm to people or the environment. You can learn more about the Accountability Mechanism and how to file a complaint at:

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How it works