Contribute Information
Can you contribute information about this project?
Contact the EWS Team
According to the bank website, Auna has invited IFC as part of a club deal with HSBC, Santander, Citi and other banks, to refinance Auna’s US$400m Syndicated Term Loan and finance its growth (the “Project”). The proposed IFC investment consists of a senior under-secured A-loan with a 5-year tenor for up to MXN 1,500m (up to US$75m). The Company’s growth strategy is focused primarily on acquiring existing operational hospitals within its three countries of operation.
According to the IFC, AUNA S.A. (https://auna.org/mx) (“Auna” or the “Company”) is a healthcare group that operates 31 private healthcare facilities across Mexico, Peru and Colombia, with a total of approximately 2,300 beds. It also offers oncology, dental and vision insurance plans in Peru and Mexico.
Auna currently manages stakeholder engagement, external communications, and grievance handling at the hospital level, guided by a corporate stakeholder’s framework. To strengthen systematic engagement between hospitals and neighboring communities, and in alignment with ESAP#4, Auna will reinforce the communication of the existing external grievance mechanism to surrounding communities, as needed.
| Private Actor 1 | Private Actor 1 Role | Private Actor 1 Sector | Relation | Private Actor 2 | Private Actor 2 Role | Private Actor 2 Sector |
|---|---|---|---|---|---|---|
| - | - | - | - | Auna S.A. | Client | - |
Contact Person: Gisele Remy Ferrero
Company Name: Auna S.A.
Address: 46A, avenue J.F. Kennedy, L-1855 Luxembourg, Grand Duchy of Luxembourg
Email: gisele.remy@auna.org
Phone: +51 987 587 747
ACCESS TO INFORMATION
You can submit a request for information disclosure at: https://disclosures.ifc.org/#/inquiries
If you believe that your request for information from IFC has been unreasonably denied, or that this Policy has been interpreted incorrectly, you can submit a complaint at the link above to IFC's Access to Information Policy Advisor, who reports directly to IFC's Executive Vice President.
ACCOUNTABILITY MECHANISM OF IFC/MIGA
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org