According to EBRD website, the project aims to promote resource efficiency by expansion of energy-efficient trolleybus service and rehabilitation the old power supply infrastructure. The Project is complemented by a technical cooperation (TC) package, which includes project implementation support, the development of a sustainable public transport plan and preparation of Green City Action Plan (GCAP) for the City of Balti.
+373 231 74982
+373 231 70389
I.M. "Directia de Troleibuze din Balti", 132 Decebal Street, MD-3100 Balti, Republic of Moldova
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.