According to EBRD website, the project will enable the Mitrovica to rehabilitate, upgrade and extend its wastewater network, and construct a new centralised WWTP in order to collect and treat the wastewater to the relevant EU environmental standards. Implementation of the project will result in significant environmental benefits to local freshwater resources by considerably reducing the volumes of raw wastewater, and
its associated pollutant loads, that will be discharged straight into the river. The Project is expected to increase the number of people connected the sewage network in the service area of Mitrovica.
Project Contact: Sami Miftari
Email Address: firstname.lastname@example.org
Telephone No.: +383 28 520304
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at email@example.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.