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This project provides financing to Banque de Tunisie for on-lending to micro, small and medium-sized enterprises in Tunisia.
Banque de Tunisie is the 8th largest bank in Tunisia with total consolidated assets of EUR 2.1 billion as of June 2017.
Mrs Ines Trigui
ines.trigui@bt.com.tn
http://www.bt.com.tn/
2, Rue de Turquie, 1001 Tunis, Tunisia
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at pcm@ebrd.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.