In 2012, the National Standardization Management Commission and 26 other central commissions, ministries, and agencies issued the Notification of Social Management and Public Service Standardization with a view to enhance service quality and public satisfaction, and equalize basic public services. The notification urged the National Standardization Management Commission, together with local governments and central ministries and agencies, to launch national standardization pilot projects in 11 social management and public service areas. Public employment services were one of the 11 areas in which Dalian, Jiaozuo, and Kunming public employment service agencies have been selected as national pilot projects.
Located in northwestern Henan Province, Jiaozuo is a prefectural-level municipality with a population of 3.68 million. This resource-exhausted municipality is currently undergoing critical development (industrialization, urbanization, agricultural modernization, and development of telecommunications infrastructure) as a provincial level economic transformation demonstration city. The equalization of basic public services is an urgent task as the demonstration city. Since 2014, the Labor Exchange Center of the Jiaozuo Municipal Bureau of Human Resources and Social Security has been implementing, in collaboration with the Henan Provincial Department of Human Resources and Social Security, a national pilot project for the standardization of public employment services to enhance quality and effectiveness of its services as well as those in 11 district and/or county centers, 102 township stations, and 1,826 village stations, which it supervises.
The TA will provide support for the national pilot project in Jiaozuo to: (i) upgrade the existing standards and complete the whole set of standards for public employment services to be adopted at the national level; (ii) have the standards applied at the municipal, district/county, township, and village levels through training and development of IT platform for public employment services; and (iii) document and disseminate its experience and standards.
Department of Finance of Henan Province
Mr. Wu Lin, Section Chief
25 Jingsan Road Jinshui District, Zhengzhou China, 450008
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