This project provides financing for investments in the water supply system in Sarajevo. Investments include the purchase of new metering and control equipment, the reconstruction of the water supply network in several parts of the Canton, and the rehabilitation of pumping stations.
Bosnia and Herzegovina is the borrower and the loan proceeds are on-lent through the Federation of Bosnia and Herzegovina and the Canton to the Cantonal Public Utility Company "Vodovod i kanalizacija" d.o.o. Sarajevo, which is in charge of the water and wastewater services in the Canton.
00387 33 237 655
00387 33 447 741
KJKP 'Vodovod i kanalizacija' d.o.o. Sarajevo Ul. Jaroslava Cernija 8, 71000 Sarajevo, Bosnia and Herzegovina
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at firstname.lastname@example.org or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.