Contribute Information
Can you contribute information about this project?
Contact the EWS Team
This project co-finances the installation of bulk heat meters in multi-flat residential buildings in Kazakhstan.
The project implementing agency is Fond Razvitiya ZHKH (Kazakhstan Center for Housing and Public Utilities Modernization and Development).
The EBRD categorized the project risk as 'FI'.
Mr Kaysar Baidaly, JSC "Fond Razvitiya ZHKH"
kbaydaly@mail.ru
+7 (701) 747 2555
+7 (7172) 999 472
http://zhkh.kz
Dostyk Ave, 18 Business Centre "Moscow, 8th floor, Astana 010000 Kazakhstan
ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD’s own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at pcm@ebrd.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.