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This project comprises of a loan to three financial institutions operating in Croatia, who will then on-lend these funds to individuals or vendors for energy efficiency projects in the residential sector.
The EBRD categorized project risks as 'FI'.
As stated on the company's website, Hrvatska poštanska banka was established in October 1991 in the ownership of the Croatian Post. In 30 years of business, the ownership structure has changed, always within state ownership, with ups and downs, but with time the Bank remained the only Croatian-owned bank with a market share of more than 1 percent.
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ACCOUNTABILITY MECHANISM OF EBRD
The Project Complaint Mechanism (PCM) is the independent complaint mechanism and fact-finding body for people who have been or are likely to be adversely affected by an European Bank for Reconstruction and Development (EBRD)-financed project. If you submit a complaint to the PCM, it may assess compliance with EBRD's own policies and procedures to prevent harm to the environment or communities or it may assist you in resolving the problem that led to the complaint through a dialogue with those implementing the project. Additionally, the PCM has the authority to recommend a project be suspended in the event that harm is imminent. You can contact the PCM at pcm@ebrd.com or you can submit a complaint online using an online form, http://www.ebrd.com/eform/pcm/complaint_form?language=en. You can learn more about the PCM and how to file a complaint at http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html.