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The proposed investment consists of a one-year, renewable senior loan of up to US$100 million to Banco Industrial S.A (Banco Industrial or the Bank) under the FIG COVID-19 Emergency Response WCS Envelope (WCS Envelope). The WCS Envelope is designed to provide funding to existing IFC client banks in emerging markets that will then extend new trade-related or working capital loans to companies whose cash flows have been disrupted by the global outbreak of the coronavirus pandemic. Banco Industrial is a potential partner for IFC across Central America, given that is the largest bank in Guatemala, and through this project IFC will strengthen its portfolio of small and medium enterprises (SMEs) and women-owned SMEs (WSMEs). IFC’s investment will deliver working capital support targeted to SMEs, with a minimum [20%] of the proceeds used to finance WSMEs that are impacted by the crisis (the “Project”).
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El Ombudsman del Asesor de Cumplimiento (CAO, por sus siglas en inglés) es el mecanismo de denuncia independiente y el organismo de investigación para las personas que creen que es probable que se vean o hayan sido afectadas negativamente por un proyecto financiado por la IFC o MIGA. Si presenta una queja ante la CAO, pueden ayudarlo a resolver una disputa con la empresa y/o investigar para evaluar si la IFC está siguiendo sus propias políticas y procedimientos para prevenir daños a las personas o al medio ambiente. Si desea presentar una queja electrónicamente, puede enviar un correo electrónico a la CAO a CAO@worldbankgroup.org. Puede obtener más información sobre la CAO y cómo presentar una queja en http://www.cao-ombudsman.org