According to IFC website, the project aims to provide funding to existing IFC client banks in emerging markets that will then extend new trade-related or working capital loans to companies whose cash flows have been disrupted by the global outbreak of the coronavirus pandemic. The global effect of Covid-10 crisis is expected to be observed in Turkish banking sector, which Garanti BBVA is a part of, in line with the rest of the world due to its negative impact on MSMEs in finding liquidity to service their debt.
Türkiye Garanti Bankasi A.S.
Mrs. Ilkay Pekdogan
+90 (212) 318 17 34
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/