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IFC seeks to work with as many PFIs and OEMs as possible that will meet IFC’s due diligence and investment criteria, and are interested to participate in the Program with its defined terms and conditions. Any local financial institutions operating in one or several of the Countries and any OEMs with presence either directly or through a duly authorized distributor in one or several of the Countries are encouraged to contact IFC to explore partnership under the Program. IFC is also actively organizing outreaching activities to contact many potential market participants to explain the Program’s terms and conditions.
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ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/