According to the bank website, The purpose of the proposed IFC investment is to expand the Company's affordable housing finance program in rural/semi-urban markets of Rajasthan and nearby states. About 65% of AFL’s customers are self-employed, majority of them have no formal proof of income, and almost 40% are first time borrowers; and about 85% of its financing is used for self-constructed single unit houses. AFL’s was awarded the “Best Housing Finance Company in Affordable Housing Segment” by the Government of India at the National Summit on Affordable Housing in 2016 in recognition of its work in affordable housing finance.
Aavas Financiers Limited
Mr. Ghanshyam Rawat, CFO
+91 141 4659244
201-202, Southend Square SP-1, 4th Floor, Mansarover Industrial Area, Jaipur – 302020
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/