SeniorAssist LAC (IFC-38334)

  • Chile
  • Colombia
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • International Finance Corporation (IFC)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 10.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IFC website

Updated in EWS Nov 4, 2017

Disclosed by Bank Aug 12, 2016

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.
Founded in 2005 in Belgium, Senior Assist International ("the group" -, a worldwide expert in the management of private nursing homes for the elderly population, is one of the leading European experts in the management of nursing homes and home care services. Besides Belgium, the group also has a presence in the Netherlands, Turkey, Chile, and Uruguay. Senior Assist International started its operations in Latin America in 2010 through its Senior Assist Latam Holding ("Senior Assist" or the "company").Senior Assist has currently four residencies in Chile ( Senior Assist's residences are located in urbanized centers close to public transport in order to maximize accessibility for its clients and staff. The residencies have standard design and include a reception area, bedrooms with bathrooms, a kitchen, laundry facilities, a dining room, a living room, a nursery station, dressing rooms for personnel, an occupational therapy room, a pharmacy, a mortuary, a hair dressing, a warehouse, and administrative offices.
Investment Description
Here you can find a list of individual development financial institutions that finance the project.
The proposed investment will consist of up to US$10 million equity in Senior Assist Latam Holding, to support the company's expansion plans in Chile and its entrance into Colombia (the "project"). The proposed transaction will contribute to financing of the construction and operations of nursing homes in Chile and Colombia.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.
For Inquiries About the Project, Contact Roderick Peters, CEO Latin America Acalis Alonso de Cordoba 5151of 90, Las Condes, Santiago, Chile For Inquiries and Comments About IFC, Contact General IFC Inquiries IFC Corporate Relations 2121 Pennsylvania Avenue, NW Washington DC 20433 Telephone: 202-473-3800 Fax: 202-974-4384 E Mail: Webmaster ACCOUNTABILITY MECHANISM OF IFC The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at You can learn more about the CAO and how to file a complaint at

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How it works