Shangri-La UB 2 (IFC-37908)

  • Mongolia
Geographic location where the impacts of the investment may be experienced.
Financial Institutions
  • International Finance Corporation (IFC)
International, regional and national development finance institutions. Many of these banks have a public interest mission, such as poverty reduction.
Project Status
Stage of the project cycle. Stages vary by development bank and can include: pending, approval, implementation, and closed or completed.
Bank Risk Rating
Environmental and social categorization assessed by the development bank as a measure of the planned project’s environmental and social impacts. A higher risk rating may require more due diligence to limit or avoid harm to people and the environment. For example, "A" or "B" are risk categories where "A" represents the highest amount of risk. Results will include projects that specifically recorded a rating, all other projects are marked ‘U’ for "Undisclosed."
Voting Date
Oct 28, 2016
Date when project documentation and funding is reviewed by the Board for consideration and approval. Some development banks will state a "board date" or "decision date." When funding approval is obtained, the legal documents are accepted and signed, the implementation phase begins.
A public entity (government or state-owned) provided with funds or financial support to manage and/or implement a project.
  • Construction
The service or industry focus of the investment. A project can have several sectors.
Investment Type(s)
The categories of the bank investment: loan, grant, guarantee, technical assistance, advisory services, equity and fund.
Investment Amount (USD)
$ 75.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Project Cost (USD)
$ 359.00 million
Value listed on project documents at time of disclosure. If necessary, this amount is converted to USD ($) on the date of disclosure. Please review updated project documents for more information.
Primary Source

Original disclosure @ IFC website

Updated in EWS Jun 22, 2017

Disclosed by Bank Sep 8, 2016

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Project Description
If provided by the financial institution, the Early Warning System Team writes a short summary describing the purported development objective of the project and project components. Review the complete project documentation for a detailed description.
Shangri-La Asia Limited ("Shangri-La", "SL", the "company", or the "sponsor") is a leading global owner and operator of high-end hotels and resorts ( Starting in 2011, the company developed Phase 1 (a five star hotel) of its mixed development project in Ulaanbaatar, Mongolia, for which IFC provided loan financing, with the hotel Shangri La Ulaanbaatar ("SLUB") starting its operation in June 2015. The ESRS for this previous investment has been disclosed in May 2011 Following from Phase 1, the sponsor is developing Phase 2 of the project i.e. an international-standard Grade-A mixed-use development comprising of a 25-story office tower, a residential tower with 185 serviced apartment units, a 5-level retail shopping podium including a restaurant section and cinemas, and a sheltered parking lot, together totaling a gross floor area of about 108,000 square meters, located in downtown Ulaanbaatar (, in the same premises as Phase 1.Phase 2 is nearing completion of construction. The proposed IFC financing ("SLUB Phase 2" or "the project") will consist of an A loan of up to US$75 million at the corporate level to finance overall development of Phase 2. The Company is 51% owned by Shangri-La and 49% owned by MCS. Shangri-La, headquartered in Hong Kong, is a leading owner and operator of deluxe hotels and resorts primarily in Asia. Shangri-La is listed on the Hong Kong Stock Exchange. MCS is one of the leading private enterprises in Mongolia with subsidiaries operating in various business sectors, including: (i) energy and infrastructure; (ii) general manufacturing and services; (iii) information and communications; (iv) property development; and (v) food and beverages. OVERVIEW OF IFC'S SCOPE OF REVIEW The scope of IFC's review included assessing the capacity and systems of the company to oversee and monitor compliance of the project with IFC's Performance Standards as well as national environmental, social and occupational health and safety regulatory requirements in Mongolia. The review relied on the interviews conducted by IFC with company representatives including the Phase 2 construction project managers, the chief architect, the chief engineer, and Phase 1 operational team for SLUB including the life and fire safety engineer and project manager, and other staff with environmental, health and safety (EHS) responsibilities. IFC visited SLUB (the existing Phase 1 hotel) back of the house areas, and the construction site of Phase 2 office tower, retail podium, and serviced apartment tower, which was undergoing final fitting out. Expected Development Impacts i. Construction of quality business-enabling infrastructure: The Project will add to the supply of quality business and hospitality infrastructure, which is critical to the development of the non-mining economy of the country. ii. Employment creation and knowledge transfer: The Project will create a significant number of direct and indirect employment opportunities for the local communities. It will also promote knowledge transfer to local staff through training. iii. Benefits to the local economy and supply linkages: The Project will help create demand for locally-sourced materials, services, and labor, the suppliers of which are mostly domestic small and medium enterprises. iv. Increase in domestic revenues and foreign exchange: The Project is expected to contribute to the domestic economy through increased tax revenues and foreign exchange inflow. v. Private sector development: The presence of an international standard commercial complex in Ulaanbaatar will send a positive signal to other investors who are considering investments in Mongolia where there are few prviate-sector driven large-scale non-mining projects. The Project is also expected to have a positive impact on the upgrade and development of other business-enabling and hospitality infrastructure in the city of Ulaanbaatar.
Investment Description
Here you can find a list of individual development financial institutions that finance the project.

Contact Information
This section aims to support the local communities and local CSO to get to know which stakeholders are involved in a project with their roles and responsibilities. If available, there may be a complaint office for the respective bank which operates independently to receive and determine violations in policy and practice. Independent Accountability Mechanisms receive and respond to complaints. Most Independent Accountability Mechanisms offer two functions for addressing complaints: dispute resolution and compliance review.
Gary Biondo Shangri-La Ulaanbaatar Hotel 19 Olympic Street, Sukhbaatar District-1 Ulaanbaatar 14241, Mongolia Tel: +976 7702 9999 Fax: +976 7702 7799 ACCOUNTABILITY MECHANISM OF IFC The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at You can learn more about the CAO and how to file a complaint at

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