This project provides funds to Banco Ganadero, a Bolivian bank. The bank will use the funds to finance small and medium sized enterprises in Bolivia.
Banco Ganadero is a full service commercial bank, headquartered in the city of Santa Cruz, belonging to the Monasterio family, one of the most important diversified economic groups in Bolivia.
Santa Cruz, Bolivia
Telephone: 591 3 317-3080
Fax: 591 3 334-0825
ACCOUNTABILITY MECHANISM OF IFC
The Compliance Advisor Ombudsman (CAO) is the independent complaint mechanism and fact-finding body for people who believe they are likely to be, or have been, adversely affected by an IFC or MIGA- financed project. If you submit a complaint to the CAO, they may assist you in resolving a dispute with the company and/or investigate to assess whether the IFC is following its own policies and procedures for preventing harm to people or the environment. If you want to submit a complaint electronically, you can email the CAO at CAO@worldbankgroup.org. You can learn more about the CAO and how to file a complaint at http://www.cao-ombudsman.org/