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As stated by the EIB, in line with the Global Gateway Investment Agenda (GGIA) flagship project for Central America, this Lending Envelope aims to overcome the infrastructure and environmental challenges that are limiting the development of the regional electricity market (MER-Mercado Eléctrico Regional). Specific operations will finance the build and upgrade of the transmission and distribution grids and support initiatives to enhance renewable generation.
EIB's EUR 1bn operation would be the financial cornerstone of the EU's Global Gateway flagship initiative aiming to develop the regional electricity market and energy transition of Central America. The investments, targeting transmission, distribution, and renewable generation infrastructure, will contribute to improve the quality and reliability of electricity supply in the region, as well as to enhance regional interconnection and support renewable energy generation.
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You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm
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When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces