Through this loan EIB will finance investments to improve water supply and sanitation services in six cities of the Indian State of Uttarakhand. The loan will support the construction of new infrastructure, such as new treatment plants, the expansion of the water supply network and wastewater collection system to unconnected customers as well as the rehabilitation and upgrade of the existing water supply systems by reducing water losses and energy consumption.

The project intends to bring environmental benefits by pollution abatement in water bodies and mitigate climate change through the reduction in emissions due to centralised wastewater treatment as well as reduction in water leakage and improving energy efficiency. The aim is to achieve almost full, efficient and quality service coverage by 2030, as per Government of Uttarakhand Vision 2030.

The project is co-financed in parallel with the Asian Development Bank (ADB), which has been actively involved in financing similar schemes for the past ten years. The EIB will exclusively finance water supply and sanitation schemes under this operation.

At the time of the appraisal, none of the suggested schemes under this operation falls under the EIA Notification Act 2006, and therefore an EIA report is not required for the suggested scheme

The Promoter of this operation is the Government of Uttarakhand (GoU) through its Uttarakhand Urban Sector Development Agency (UUSDA). The Uttarakhand Urban Sector Development Agency (UUSDA) is the Impementation Agency(IA) for all subproject components of the Externally Aided Projects and State funded projects under Urban Development Department (UDD), Government of Uttarakhand (GoU), and it is responsible for the overall management in the state. In their policy of balanced regional socio-economic development and poverty reduction through improvements in urban governance, management and infrastructure and service provision throughout the urban sector in Uttarakhand.

No contact information provided at the time of disclosure.

ACCESS TO INFORMATION

You can submit an information request for project information at: https://www.eib.org/en/infocentre/registers/request-form/request-form-default.htm

ACCOUNTABILITY MECHANISM OF EIB

The EIB Complaints Mechanism is designed to facilitate and handle complaints against the EIB by individuals, organizations or corporations affected by EIB activities. When exercising the right to lodge a complaint against the EIB, any member of the public has access to a two-tier procedure, one internal - the Complaints Mechanism Office - and one external - the European Ombudsman. A complaint can be lodged via a written communication addressed to the Secretary General of the EIB, via email to the dedicated email address: complaints@eib.org, by completing the online complaint form available at the following address: http://www.eib.org/complaints/form via fax or delivered directly to the EIB Complaints Mechanism Division, any EIB local representation office or any EIB staff. For further details, check: http://www.eib.org/attachments/strategies/complaints_mechanism_policy_en.pdf

When dissatisfied with a complaint to the EIB Complaints Mechanism, citizens can then turn towards the European Ombudsman. A memorandum of Understanding has been signed between the EIB and the European Ombudsman establishes that citizens (even outside of the EU if the Ombudsman finds their complaint justified) can turn towards the Ombudsman on issues related to 'maladministration' by the EIB. Note that before going to the Ombudsman, an attempt must be made to resolve the case by contacting the EIB. In addition, the complaint must be made within two years of the date when the facts on which your complaint is based became known to you. You can write to the Ombudsman in any of the languages of the European Union. Additional details, including filing requirements and complaint forms, are available at: http://www.ombudsman.europa.eu/atyourservice/interactiveguide.faces