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As stated by the EIB, the project will finance the development of a national emergency response infrastructure accessible through a single number: 112.
The new Emergency 112 call centre will coordinate all call systems of the police, ambulance, fire brigades, and gas emergency teams within the emergency response organisation (ERO).
The related investments concern the rollout of the IT infrastructure for the 112 Call Centre, including the necessary software solutions and Data Centre IT capabilities to support the whole system. The project's infrastructure will be established across four cities: Kyiv, Lviv, Dnipro, and Odesa.
The main objectives of establishing the national Emergency 112 call system are:
(i) accelerate the information exchange between the EROs integrated into the 112 system;
(ii) increase the efficiency of organisational and managerial activities, ensuring timely and adequate management decisions by the entities integrated into the system;
(iii) provide information and analytical support for the activities of the 112 system entities.
The project will support a critical public initiative with a strong focus on civilian security and contribute to improve and upgrade the country's existing digital infrastructure.
No project contacts provided at the time of disclosure.
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